In today’s high speed society, support workers who have the ability to mend PC’s and networks, plus give daily help to users, are essential in all areas of industry. Our requirement for better qualified personnel is enhanced, as we become vastly more reliant on PC’s in the modern world.
Seeing as the computer market provides some outstanding career possibilities for everyone – what questions do we need to be posing and what elements carry the most importance?
An all too common mistake that many potential students make is to concentrate on the course itself, instead of focusing on where they want to get to. Colleges are full of unaware students who chose a course based on what sounded good – rather than what would get them the career they desired. Students often train for a single year but end up doing the job for 20 years. Don’t make the error of choosing what sounds like a very ‘interesting’ program and then spend decades in a job you hate! It’s essential to keep your focus on what it is you’re trying to achieve, and then build your training requirements around that – avoid getting them back-to-front. Stay focused on the end-goal and begin studying for a career that will keep you happy for many years. Before setting out on a particular study programme, you’d be well advised to chat over specific job needs with an industry professional, so as to be sure the learning program covers all that is required.
You should only consider learning programmes that move onto industry approved qualifications. There are far too many trainers promoting unknown ‘in-house’ certificates that are essentially useless when you start your job-search. From an employer’s viewpoint, only top businesses such as Microsoft, Adobe, CompTIA or Cisco (as an example) provide enough commercial weight. Anything less won’t make the grade.
Traditional teaching in classrooms, involving piles of reference textbooks, is usually pretty hard going. If this describes you, dig around for more practical courses which have a majority of interactive, multimedia parts. Where possible, if we can get all of our senses involved in our learning, then the results are usually dramatically better. Locate a program where you’ll receive a selection of DVD-ROM’s – you’ll learn by watching video tutorials and demonstrations, and be able to practice your skills in interactive lab’s. All companies must be pushed to demo some samples of the type of training materials they provide. Make sure you encounter videos of instructor-led classes and many interactive sections. You’ll find that many companies will only provide online training only; while you can get away with this much of the time, consider how you’ll deal with it if your access to the internet is broken or you get intermittent problems and speed issues. It’s much safer to rely on physical CD or DVD discs that don’t suffer from these broadband issues.
Proper support should never be taken lightly – locate a good company that includes 24×7 access, as anything else will annoy you and definitely hold up your pace and restrict your intake. Try and find training where you can access help at any time of day or night (irrespective of whether it’s the wee hours on Sunday morning!) Ensure you get access directly to professional tutors and not access to a call-in service which takes messages – so you’re waiting for tutors to call you back when it’s convenient for them. World-class organisations offer an internet-based 24×7 facility utilising a variety of support centres across the globe. You will have a simple interface that seamlessly selects the best facility available at any time of day or night: Support when you need it. If you accept anything less than support round-the-clock, you’ll regret it very quickly. You may not need it during the night, but what about weekends, early mornings or even late evenings at some point?
Adding in the cost of exams upfront then including an exam guarantee is a common method with a number of training colleges. But look at the facts: Clearly it isn’t free – you’re still footing the bill for it – it’s just been included in your package price. People who take each progressive exam, funding them one at a time are much better placed to get through first time. They are mindful of what they’ve paid and prepare more appropriately to be ready for the task. Doesn’t it make more sense to hold on to your money and pay for the exam when you take the exam, instead of paying a premium to a training company, and also to sit exams more locally – instead of the remote centre that’s convenient only to the trainer? Paying in advance for examinations (which also includes interest if you’ve taken out a loan) is madness. Resist being talked into filling the training company’s account with additional funds simply to help their cash-flow! There are those who hope that you won’t get to do them all – but they won’t refund the cash. Also, exam guarantees often have very little value. The majority of organisations won’t pay again for an exam until you’ve completely satisfied them that you’re ready this time. On average, exams cost around the 112 pounds mark last year through local VUE or Pro-metric centres throughout the country. So don’t be talked into shelling out hundreds or thousands of pounds more for ‘Exam Guarantees’, when common sense dictates that the responsible approach is study, commitment and preparing with good quality mock and practice exams.
A number of students are under the impression that the state educational path is the way they should go. Why then is commercial certification beginning to overtake it? As demand increases for knowledge about more and more complex technology, the IT sector has moved to specialist courses only available through the vendors themselves – namely companies like Microsoft, CISCO, Adobe and CompTIA. This often comes in at a fraction of the cost and time. Essentially, students are simply taught the necessary specifics in depth. It isn’t quite as lean as that might sound, but the most important function is always to concentrate on the fundamentally important skill-sets (with some necessary background) – without trying to cram in everything else (as degree courses are known to do). Think about if you were the employer – and you wanted someone who could provide a specific set of skills. Which is the most straightforward: Trawl through loads of academic qualifications from graduate applicants, having to ask what each has covered and which commercial skills they’ve mastered, or choose particular accreditations that exactly fulfil your criteria, and draw up from that who you want to speak to. You’ll then be able to concentrate on getting a feel for the person at interview – instead of having to work out if they can do the job.
Massive developments are coming via technology over the next few decades – and the industry becomes more ground-breaking every year. It’s a common misapprehension that the increase in technology we’ve been going through is cooling down. Nothing could be further from the truth. There are huge changes to come, and the internet in particular will become an increasingly dominant part of our lives. Should lifestyle be around the top on your goal sheet, then you’ll welcome the news that the regular income of a typical IT worker is much higher than salaries in other market sectors. Experts agree that there’s a great UK-wide search for certified IT specialists. In addition as the industry constantly develops, it is likely this pattern will continue for a good while yet.
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