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Raising the Bar on Responsiveness

Autor Talar | 21.07.2008 | Category How To

I’ve been watching a number of my on-line business associates having difficulties with responsiveness.  A friend recently sent out a request for proposals (Bid Tender) for a non-trivial web development job … one that has a 5 figure budget and would also result in a lot of favorable public exposure for the successful bidder.

My friend was pretty frustrated.  Not because the responses he received bad, or because they were over budget …

But because more Than 59% of the Invitations He Sent Were Not Responded To!

Any chance that your business is missing opportunities every day simply because you don’t respond to them promptly?

Customer Service:
Raising the Bar on Responsiveness
Live Webinar: July 22, 2008 11:00 a.m. PST

Customer Service: Responsiveness is Key
Jonathan Hubley
Vice President
Service Delivery Support
Gevity
Ken Osborn
Director of Product Marketing
salesforce.com

Invite a Colleague

Thousands of leading companies are delighting their customers with more agile and responsive support—thanks to the ease and power of software as a service. Attend this live Webinar to learn how Human Resources innovator Gevity uses Salesforce Call Center to:
:: Optimize service delivery across the entire organization
:: Monitor vital service statistics and proactively correct trends
:: Change and adapt support at the speed of their customers
:: Meet aggressive success benchmarks on a daily basis
Register now and discover how your company can improve these vital metrics. You can also sign up for a free 30-day trial of Salesforce Call Center.